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NUSTAR REWARDS FAQ

1. WHAT IS NUSTAR REWARDS?

NUSTAR Rewards is the official lifestyle rewards membership program of Cebu’s first and premier integrated resort destination, NUSTAR Resort and Casino.

2. HOW CAN I JOIN NUSTAR REWARDS? IS MEMBERSHIP FREE?

Signing up for NUSTAR Rewards is FREE. Membership is open for qualified applicants 21 years old and above only. To sign up, simply visit the NUSTAR Rewards Counter.​

3. DOES MY MEMBERSHIP AND REWARDS POINTS EXPIRE?

The card is valid for one year from signup while your Rewards points is valid for one year from earning. You can apply for renewal by presenting your expired membership card at the NUSTAR Rewards Counter.​

4. WHAT BENEFITS CAN I ENJOY AS A NUSTAR REWARDS MEMBER?

As a NUSTAR Rewards member, you have access to resort-wide perks and privileges. Earn and redeem points, get priority access to events, and receive exclusive offers for your ultimate leisure and enjoyment.​

5. WHAT ARE THE MEMBERSHIP TIERS AND HOW CAN I UPGRADE TO A HIGHER TIER?

NUSTAR Rewards has five card tiers:​

Classic – Free​
SILVER – To upgrade  earn 500 Status Points​
GOLD – To upgrade earn 3,000 Status Points​
PLATINUM – To upgrade  earn 10,000 Status Points​
VIP ELITE – To upgrade earn 50,000 Status Points​

Classic is our entry-level tier. Earning Status Points will allow you to be upgraded to higher tiers.

6. HOW CAN I EARN AND REDEEM MY POINTS?

Earn or use your points every time you dine, stay, play and shop at partner establishments within the integrated resort.

7. IS THERE ANY FEE FOR CARD REPLACEMENT?

You can ask for a card replacement by presenting your valid ID at the NUSTAR Rewards Counter.

8. WHAT ARE THE OUTLETS AND PARTICIPATING BRANDS WHERE WE CAN EARN AND REDEEM POINTS?

You can use your points for:

GAMING:

  • Casino Mass Gaming Floor
  • Casino VIP Floor
  • NUSTAR Premium

 

STAYS:

  • Fili Hotel

 

DINING:

  • Axis Entertainment and Sports Bar
  • Fili Café
  • Fili Lobby Lounge
  • Fina
  • Huangdi
  • IL Primo
  • Mott 32
  • Xin Tian Di
  • Abaca Baking Co.
  • Barcino
  • Kazuwa Prime
  • Koshima by Nonki
  • Taiwan Shabu-Shabu

 

SHOPS:

  • Louis Vuitton
  • Jo Malone
  • Estée Lauder
  • Tory Burch
  • Chow Taik Fook
  • Hagod Spa

CONTACT THE NUSTAR REWARDS

ADDRESS:

NUSTAR Resort and Casino
South Road Properties, Cebu City,
Philipines

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